Should capped price servicing include a brake fluid change?
QUESTION
Hi John,
Questions about capped price servicing. Brought my Santa Fe in for its 30,000km service and the advisor recommended the brake fluids get replaced for $89, on top of the $315 capped service. We declined politely but were then advised it could affect our warranty.
I still declined as I don't think fluids need to be replaced 13 months after buying a new vehicle. Should I be worried about the warranty claim from this guy?
What other things aren't included in the "capped price"? Specifically stuff that affects warranty?
Thank
Ken
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ANSWER
Ken,
Brake fluid is hydroscopic (absorbs water from the air). Over time this reduces the heat tolerance of the fluid. If it boils, the brakes fade away.
Probably a good idea to change the fluid every 2 years (which is why they recommended it at the second service.)
I don’t see it as a warranty issue. I see it as a ‘crashing’ issue. I’d suggest you should always check what’s included in your service schedule before booking and paying anything. A bit like checking the bill when you have dinner at a restaurant.
What’s covered or not under the capped price contract is probably in the contract. It might also be specified in your service schedule, where it’ll stipulate what work is due to be carried out.
JC
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